Angel Nails & Spa in Sarasota, Florida

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• Dominic J. Shugart

  Posted Mar, 28 2019

  UPDATE: The owner went to great lengths to contact me, apologize for my experience, and make things right. I was incredibly impressed by the response; a lot of business owners just don't seem to care, but Angel Nails most certainly did. Apparently the rushed job was due to new staff - hired for the salon's new, larger location - who were accustomed to a "turn 'em and burn 'em" style salon. The owner assured me that this is not Angel Nails' way of doing business, and I think his response to my experience backs that up. I will be a little leery of it, but I will give them another try.
  
  Thirty-one minutes for a manicure with gel polish and a pedicure. I guess if I'd been looking for super fast and extremely cursory then I'd have been happy.
  
  If they didn't have time to fit me in and do a good, careful job then I would have far preferred they told me so and offered an appointment at a different time. However, they were not wildly busy - despite it being a Friday afternoon - perhaps for good reason.
  
  My nails weren't properly filed on fingers or toes, totally skipped cuticles on several fingers, rough skin on my feet only got a brief rub over, just overall extremely disappointing and I won't be going back.
  
  The lady was very sweet, but didn't do the greatest job and obviously couldn't get me out of there fast enough. It's a pity because they have a nice looking new location and they're close to my new home, but I'd rather travel farther and get a conscientious and unrushed job.

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